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CUSTOMER SERVICE

CSM Customer Service Management Ltd.
(www.idtcontact.com)
Tel: 973-854-3036

CSM Customer Service Management Ltd. ("CSM") is a Jerusalem-based, multilingual, outsource contact center that provides cost-effective inbound/outbound phone and email interaction with your existing and/or potential customers.

Their global client base utilizes CSM for mission-critical corporate tasks, including customer service, technical support, marketing and customer satisfaction surveys, reservations, telemarketing and new sales lead generation. CSM operates 24 hours a day to both receive and initiate phone and/or email contact in the "mother tongue" of the customers of their clients. CSM has the capability and resources to be a
" seamless" and value-added extension to your corporation.

CSM leverages the unique combination that currently exists in Israel of a low-cost, yet highly-skilled and motivated workforce to offer competitive pricing. This company's proprietary technology infrastructure and their relationship with IDT Corporation, a multi-national telecommunications company, ensure the
integrity of their service environment.

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